- THE MAGAZINE
- FOOD MASTER
The Marion, Ind., distribution center serviced by U.S. Xpress Enterprises, a Chattanooga, Tenn.-based provider of transportation services throughout North America, was honored as site of the year by Dollar General Corp. This award, given to one of its 11 sites annually by the large discount retail chain, recognizes excellence in on-time performance, tractor utilization, customer service, productivity and overall efficiency.
U.S. Xpress provides dedicated carriage services to Dollar General locations throughout the country, leveraging its vast expertise in direct-store delivery and asset management, as well as scalable capacity, to meet the retailer’s transportation needs. Both companies attribute the award to their team-based effort.
“The Marion site exceeded company goals and targets in all areas,” says Kenneth Alder, senior manager, dedicated operations for Dollar General. “U.S. Xpress has always been great to work with, and did an excellent job carrying the site. We are proud of what our joint team has accomplished there.”
U.S. Xpress offers each of its dedicated services customers an individualized approach based on joint planning, the establishment of mutually agreeable objectives, frequent communication and continuous improvement.
In other U.S. Xpress news, it expanded its corporate website to include a new industry education section called “Ask the Experts.” This new web feature will serve as an industry education forum and resource for shippers and drivers, answering commonly-asked questions, addressing shipper concerns and providing detailed insight on industry issues.
Housed in the “About Us” section of the company website, www.usxpress.com, Ask the Experts will complement the company’s driver-facing social media outlets, such as Facebook and YouTube.
Topics currently covered in include the guidance relative to using contract carriage vs. private fleets, U.S. Xpress’s green and safety efforts and tips for securing much-needed capacity. The site will also be a platform through which U.S. Xpress can share information and insight on issues core to the industry, such as driver shortages, new regulations and requirements and mounting cost pressures. New content will be added every four to eight weeks.