Case Studies

New Bid Process Improves Freight Management

An auto parts reseller needed to reduce transportation costs and update its transportation management system. A primary issue was the time-consuming bid process. Each shipment was put to bid through emails to carriers and then awarded to the lowest price carrier. This process:

• Was based on only the load at hand

• Resulted in loss of visibility for the customer once the shipment left the dock

• Prevented the company from developing relationships with its carriers.

GENCO, a Pittsburgh, Pa.-based 3PL provider, proposed a unique value-added freight management system that is in use today.

This cloud-based system features:

• Real-time rating

• Immediate execution

• Real-time tracing and tracking

• Immediate settlements

• Real-time reporting

• Load based

• Cost based

• Performance based

In addition, GENCO demonstrated an ability to manage the company’s entire LTL freight while reducing transportation costs.

That's why GENCO created an order-entry tool that allows the company to quickly enter shipments and determine the best carrier to move freight. This tool provides real-time visibility to shipments, status and reporting while reducing the time spent bidding out freight. It also requires no capital outlay or IT resources from the company.

GENCO also provided a dedicated service representative to assist with questions and problem shipments.

Through GENCO’s solution, the company experienced a no-cost start-up that was fully operational within three weeks of implementation and has seen improved on-time deliveries. This led to savings of more than 15% in the first year.

Ongoing, the company:

• Benefits from on-demand, 24/7 service

• Has committed capacity (GENCO does not turn down committed loads)

“GENCO’s freight solutions have helped my business in a number of areas,” according to the customer. “GENCO has allowed us to successfully integrate their business information directly into our CRM to help us to more accurately and quickly assist our customers. Additionally, GENCO offers strong customer service and that personal touch of a dedicated account manager who assists us with a myriad of tasks and communications to the freight providers who are shipping our products. Lastly, it is encouraging to work with GENCO, where I receive the benefits mentioned, and on top of that, I have realized a 15% cost reduction for the orders that I ship through their services.”

Did you enjoy this article? Click here to subscribe to Refrigerated & Frozen Foods magazine.

You must login or register in order to post a comment.



Image Galleries

Evolution Fresh: Enhancing the Premium Juice Market with HPP Technology

Evolution Fresh’s new Rancho Cucamonga, Calif., juicery employs HPP technology to help produce cold-pressed juices.

Posted: December 11, 2014

4/30/15 2:00 pm EDT

Best Practices for Executing Capital Projects

Best Practices for Executing Capital Projects, a Food Plant of the Future webinar presented by Hixson and co-sponsored by Food Engineering, will reveal helpful project management techniques and strategies Hixson has learned based on decades of experience in leading food and beverage projects to successful conclusions, how to establish appropriate stakeholder expectations, how to keep control of project quality, schedule and budget and what to do when challenges arise.

Refrigerated and Frozen Foods Magazine


2015 May

Refrigerated & Frozen Foods' May 2015 issue features The Schwan Food Co. as the Sustainable Processor of the Year.

Table Of Contents Subscribe

2015 State of the Cold Food Industry

Refrigerated & Frozen Foods’ July 2015 issue covers the State of the Industry report. What trends and analysis would you like to see covered?
View Results Poll Archive

The Refrigerated and Frozen Food Store

Cold Packaging Materials Guide

A guide to cold packaging containers and materials.

More Products

Refrigerated & Frozen Foods Delivers

RFF Infographic 133x133Click here to see a snapshot of the many different ways Refrigerated & Frozen Foods delivers business and technology solutions to cold chain professionals.


facebook_2014 twitter_40px youtube_40pxlinkedin_40px

Buyer's Guide

Visit our Buyer's Guide!

Refrigerated & Frozen Foods offers a Cold Packaging Materials Guide, as well as a Cold Storage Warehouse Guide, the most comprehensive listing of cold storage warehouses.

Visit the Buyer's Guide page today!