Swiss Farms Delivers Enhanced Customer Experience with TARGIT Decision Suite
Swiss Farms, Broomall, Pa., prides itself on being a fast, easy neighborhood drive-thru grocery and dairy service delivering the freshest products at a fair price. After 45 years in business, the company had customer convenience down to an art form. With 13 stores already humming in Southeastern Pennsylvania and more on the way, Swiss Farms relies on TARGIT Decision Suite to deliver data across the organization to ensure freshness, convenience and quality service.
Before TARGIT Chris Gray, IT director at Swiss Farms, implemented Microsoft AX ERP for Retail, but found the platform had limited reporting and analysis tools. Gray also had experience with SAP Crystal Reports, but developing new reports was a tedious, time-consuming task.