Swisslog completes modernization of global help desk
Enhancements include a new high-tech system that enables the team to be more proactive in remotely detecting and diagnosing problems.
Swisslog Warehouse & Distributions Solutions made significant investments in the expansion and modernization of its Global Help Desk operation.
Located at the company’s Newport News, Va., headquarters, the Global Help Desk supports customers in the Asia Pacific, Americas and European regions with 24/7, remote technical troubleshooting and condition monitoring for many top-tier clients in the e-commerce/retail, food and beverage, pharmaceutical and automotive segments.