With e-commerce companies rushing to add workers to meet growing demand in an already tight market, competition for warehouse workers is increasing and wages are on the rise. Despite advances in automation, warehouses are still dependent on people, and those people are becoming harder to find and retain.
One of the keys to retention is employee motivation and engagement. Workers who feel valued and find their work rewarding are less likely to look for new opportunities elsewhere. The equipment they use every day—and the feedback and training they receive—can play a significant role in how they perform and how they feel about their jobs. Here’s three strategies for reducing turnover among forklift operators.