The study revealed that 78% of logistics companies expect to provide same-day delivery by 2023 and 40% anticipate delivery within a 2-hour window by 2028.
Zebra Technologies Corp., Lincolnshire, Ill., announced the results of its Future of Fulfillment Vision Study, a global body of research analyzing how manufacturers, transportation and logistics (T&L) firms and retailers are preparing to meet the growing needs of the on-demand economy.
In response to today’s online buying, smartphone-wielding consumer that expects a seamless, faster purchasing journey, the study revealed that 78% of logistics companies expect to provide same-day delivery by 2023 and 40% anticipate delivery within a 2-hour window by 2028. In addition, 87% of survey respondents expect to use crowdsourced delivery or a network of drivers that choose to complete a specific order by 2028.