Welcome to the 21st century retail experience, where tech companies are grocers, more than a dozen home delivery food services compete for your porch and traditional big box retailers re-think store design to accommodate consumers’ expectations of technology and convenience.
Those of us from a certain generation can certainly relate to the ominous voice over the intercom calling “attention shoppers.” Now, the script has been flipped, and brick-and-mortar grocers need to be the ones paying attention to shoppers to keep up with the new breed of competition.
Welcome to the 21st century retail experience, where tech companies are grocers, more than a dozen home delivery food services compete for your porch and traditional big box retailers re-think store design to accommodate consumers’ expectations of technology and convenience.