Survey: Half of restaurant decision makers view technology as important to operations, but only one-third are implementing it
Although half of restaurant decision makers think technology is a way to address food waste, manage staff and drive customer traffic, only one-third of them are implementing it.
US Foods Holding Corp., Rosemont, Ill., released the results of a new survey of 500 independent restaurant decision makers to gauge their outlook on critical operational decisions. Although half of restaurant decision makers think technology is a way to address food waste, manage staff and drive customer traffic, only one-third of them are implementing it.
“This gap between the promise and adoption of technology to run restaurants successfully is an important one to close,” says Adam Stinn, director of business solutions. “There is a universe of technology solutions that can reduce the operating headaches. But, that’s also the problem – the number of choices and the time it takes to sort through them.”