Study: 55% of consumers likely to choose retailer offering self-checkout

The convenience of mobile devices has completely changed shopping behaviors.

There is no denying the power of mobile technology as a major disruptor in the retail industry. In fact, the proliferation and convenience of mobile devices has completely changed shopping behaviors and elevated customer expectations which changes the future of retail.

According to “SPECIAL REPORT: The Future of Retail,” produced by BRP Consulting, Boston, retailers indicate the following are the top unified commerce priorities to enhance the customer experience:

Create a consistent brand experience across channels (59%)
Improve the online experience (52%)
Improve personalization (45%)
Improve the mobile shopping experience (41%)

The NFRA Convention offers the opportunity to meet with the entire industry in one place. Product showcasing and sponsorship opportunities put your brand or new product front and center.

Come to experience innovative solutions in action, explore educational sessions, problem-solve in real time and enjoy networking and idea-sharing across industries.