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DeviceBits unveiled its latest white paper, which addresses the three main ingredients for successful customer service—AI, digital self-support materials and the right platform to deliver these in the right customer experience.
PAC Machinery, San Rafael, Calif., introduced LiveDemo, a web-based, real-time, interactive collaboration tool for product demonstrations and a variety of other customer service applications.
Key Technology strengthens its commitment to California food processors by expanding its Innovation and Solutions Center (ISC) and local service capabilities in Sacramento, Calif.
