Performance Food Group Streamlines Distribution Operations with Descartes Cloud-based Mobile Solutions
Performance Food Group Co. (PFG), a Richmond, Va.-based foodservice distributor, announced plans to streamline its national distribution operations using Descartes Food Perform and Descartes Electronic Vehicle Inspection Reporting (Descartes eDVIR), both produced by Descartes Systems Group, Canada.
“With one of the largest private truck fleets in the U.S. operating out of 68 distribution centers, PFG’s distribution operations are extensive. Customer satisfaction is a top priority, and having the right technology in place to better serve our customers while operating as efficiently as possible is critical for us,” says Jim Hope, executive vice president of operations at PFG. “Descartes’ advanced mobile solutions are helping us to improve our delivery processes. With better order accuracy, reduced administrative activity and real-time invoice adjustments, we’re able to drive greater efficiencies from our distribution operations.”
Descartes Food Perform is a web-based mobile solution that helps eliminate error-prone, paper-based practices throughout the distribution process and at the point of delivery. With real-time communication, the solution helps to improve order accuracy, minimize customer disputes and write-offs related to overages, shortages and damages while simplifying complex multi-part invoicing for clean delivery invoices and achieving higher levels of customer satisfaction.
Descartes eDVIR is an integrated U.S. Department of Transportation (DOT)-compliant mobile solution that automates and improves the efficiency of daily Driver Vehicle Inspection Reporting (DVIR). With the solution, companies can significantly reduce the time spent on daily vehicle inspections and reporting, protect against non-compliance and quickly identify and address issues to improve fleet operations and overall supply chain efficiency.
“Our advanced mobile solutions are designed to meet industry-specific needs with functionally-rich, cloud-based capabilities to manage complex last mile operations for both large and small companies,” adds Andrew Roszko, senior vice president of sales at Descartes. “We’re pleased to support PFG to better serve customers while improving vehicle inspection reporting compliance with the automation of traditional paper-based processes.”