Intelligent data for driver dispute resolution
CX North America Information Services Inc., Canada, developed a new functionality, known as Replay, within its suite of freight visibility solutions.
Replay is an advanced tracking feature that captures drivers’ traveled miles from job initiation to completion, along with vehicle speeds, locations, key event times (including arrivals and departures) and more. The recorded information can be easily downloaded into an electronic file for emailing or printing.
Should a customer dispute arise regarding driver arrival times, Replay’s intelligent data capture allows the carrier to easily produce tangible evidence for that delivery or every delivery.
CX North America Information Services Inc.