Videojet Technologies, Wooddale, Ill., introduced VideojetConnect Remote Service, an intelligent, cloud-based solution that optimizes printer performance by enabling remote diagnosis and repair by in-house experts or Videojet Technical Support. The solution’s real-time email alerts and performance dashboards provide enhanced control and visibility to printer operations.    

VideojetConnect Remote Service supports various Videojet coding solutions, including the Videojet 1860 continuous inkjet (CIJ) printer. With built-in sensors driving predictive analytics, users can leverage remote connectivity for real-time access to critical information such as printer uptime and OEE data, and acquire actionable insight through performance reports and dashboards. All this power is achieved through secure connectivity that leverages basic networking protocols.

Videojet Technologies, Inc.