98% of logistics companies say that customer service is a critical piece of their company’s overall business strategy.

GlobalTranz is third-party logistics solutions company.

These platforms allow carrier fleets to simplify, organize and act on pertinent safety and compliance data – for both drivers and assets.

In a new TMS, Hanover Foods wanted a solution that would vastly improve the visibility across its transportation network.

Future product plans include leveraging advanced analytics, Internet of Things (IoT) data, machine learning, statistical learning, voice recognition and mobile applications to improve network utilization, reduce waste and provide real-time shipment visibility.

Respondents who opted to write-in their own answer by selecting “Other” noted issues such as damages to products in transit, temperature-control shipping, optimized inventory management and lead time reduction.