While most port communications are advocacy, news, education or issues management in nature, when crises arise, communications may become hurried, harried and stressed. This workshop will explore the various types of crisis responses—ranging from natural and manmade disasters to ethical dilemmas and reputation management—and showcase innovative ideas and “best practices” from both within and outside the seaport industry. The second half-day of the workshop will be an interactive, facilitator-guided program in which participants will separate into seven unique crisis scenario groups to explore messaging for their particular crisis. During the second half of the morning, each group will give a 10-minute presentation in the form of a mock press conference to communicate their organization’s crisis response and to answer any questions from the audience.

This seminar is a PPM® Requirement.

REGISTRATION FEE: $595 member; $725 non-member

LOCATION:

DoubleTree by Hilton Hotel San Pedro
2800 Via Cabrillo Marina
San Pedro, CA 90731
Phone: (310) 514-3344 ext. 477 or 1-800-HILTONS
Rate: $129.00

Room Block Cut-Off Date: January 30, 2013

A limited number of hotel rooms has been reserved, so make your hotel arrangements early.