Starfrost has hired Liz Harris as Aftercare Manager, a role focused on business development and customer support for Starfrost's clients across the worldwide food processing industry.
“We are thrilled to welcome Liz at Starfrost, it forms part of our focused efforts to provide the highest levels of customer service within the industry. Her expertise and extensive experience in cooling solutions is an asset to the company, enabling us to increase support and develop the service we provide to our customers," says Robert Long, Managing Director at Starfrost.
Liz will be managing and developing long term relationships with customers, from the point of project completion throughout the lifecycle of the system. Working closely with the project and service teams, Liz will implement preventative maintenance, system optimization and upgrades programmes to meet customer product or processing developments.
With over 20 years of experience working in the cooling industry, Liz is qualified in project management, customer support and health & safety. Liz brings extensive knowledge of food processing equipment to her new role to deliver dedicated support to a global customer base.
"Starfrost's core values and focus on innovation is something I want to be part of," says Harris."My professional passion is within the cooling industry so I'm very excited about bringing my skillset to the team to provide dedicated customer support as Aftercare Manager. I am looking forward to developing the role to support the company's continued growth and expand the aftercare service."
Starfrost is a leading provider of cooling solutions for the global food processing industry. Since 1984, Starfrost has been pioneering cooling technology and delivering industrial freezing and chilling equipment to more than 60 countries, across 6 continents of the world.
Our aim is to create reliable, sustainable freezing and chilling solutions with innovative, intelligent technology. Increasing productivity, reducing energy consumption and improving efficiency are at the centre of the services and equipment we deliver.
We develop and build strong partnerships with our customers and our core focus is their profitability and success. We work together with food processors to understand processing needs and together with our expert knowledge of the industry are able to deliver bespoke solutions that fit perfectly into production operations.