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Cold Foods Industry News

Dorner Launches Hotline Life Chat

August 17, 2012
Receiving technical advice on your conveyor application is now just a quick chat away, thanks to Dorner’s new “conveyor live chat” feature.Dorner Launches Hotline Life Chat

The conveyor live chat allows customers to chat with a company engineer to answer questions or receive technical assistance about their application or receive recommended conveyor solutions.

Available at www.dornerconveyors.com, the conveyor live chat provides another channel for customers to quickly and efficiently receive advice and information about their conveyor system and application.

To get started, click onto the live chat icon on Dorner’s homepage, and supply your name and email address. Within a few seconds, an engineer responds and the chat begins. The live chat is not a video chat, thus does not require a webcam. When the chat is finished, customers receive an email containing the entire transcript of the chat.

The applications hotline chat is available from 8 a.m. to 4:30 p.m. CST Monday through Friday. 

KEYWORDS: conveyors material handling

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