Deacom, Inc., Chesterbrook, Pa., rolled out significant updates to its mobile app capabilities and introduced an Android version, delivering a higher level of convenience for direct-store-delivery (DSD) and sales order entry.
DSD inventory staging. To better prepare shipments, inventory can be staged prior to moving to the truck locations, creating a more structured and efficient loading process.
DSD returns. Delivery personnel can now complete returns on-site to provide a new level of customer service.
DSD end-of-day reports. Upon return to the facility, drivers can generate end-of-day reports illustrating all orders and inventory delivered, how many returns were completed, which payments have been received and what orders are waiting to be invoiced. While this route summary can be viewed within the DSD software, it can also be printed and signed by the delivery personnel.
Sales order entry templates. Sales representatives can now leverage sales order templates within the mobile app to improve the speed at which orders are submitted.
Additionally, this advanced front-end to critical data allows any report or dashboard to be run and drilled down, the CRM platform to be managed and sales orders to be submitted, all while on the move. Any changes made from the app are then instantly accessible via the main application, ensuring real time.