FoodLogiQ, Durham, N.C., unveiled a comprehensive end-to-end quality incidents management technology.

Using FoodLogiQ Connect’s Manage+Monitor module, food companies and restaurants can capture quality issues anywhere across their supply chain, capturing detailed and customized information about each issue, including uploaded photos to provide further documentation to their supply chain partners.

Customers then report these issues directly to their suppliers and distributors as well as process and track credit requests all within the platform. Once an issue is submitted, it is communicated directly to the supplier, who can then accept, reject or request additional information. Every step of the process, including comments and status updates, is documented in the software.

New enhancements provide:

  • Comprehensive list view of all quality issues gathered in the system based on configured permissions.
  • Tracking and monitoring quality issues in the software, where can then easily search, sort and filter using custom-defined fields.
  • An at-a-glance view of quality issues using FoodLogiQ Connect’s Dashboard.
  • Fully configurable set-up and workflows, allowing customers to determine the best quality processes for their supply chain.