Nine technologies are working together to create next-generation supply chains that are digital, on-demand and always-on. In fact, these supply chain models will soon become the new supply chain reality, according to the fourth in a series of MHI Annual Industry Reports developed by MHI, Charlotte, N.C., in collaboration with Deloitte Consulting, LLC, New York.
The report, “Next-Generation Supply Chains: Digital, On-Demand and Always-On,” says that 80% of survey respondents believe digital supply chains will be the predominant model within five years, while 16% of respondents say they already are.
This year’s report provides updates on the eight innovative technologies MHI predicted would have the most potential to transform supply chains three years ago when the MHI Annual Industry Report was launched. The 2017 report also covers the potential of these technologies to disrupt the industry as well as their adoption rates and barriers to adoption. The eight technologies are:
- Inventory and network optimization.
- Sensors and automatic identification.
- Cloud computing and storage.
- Robotics and automation.
- Predictive analytics.
- Wearable and mobile technology.
- Autonomous vehicles and drones.
- 3D printing.
This year’s survey revealed the emergence of a ninth innovation, the Internet of Things (IoT), which has growing importance in the digital economy.
"With a strategic focus and the courage to collaborate, leading firms are utilizing these technologies to create digital capabilities that give them the competitive advantage they need to survive and thrive in today’s on-demand economy," says George Prest, chief executive officer of MHI.
Potential to disrupt and create competitive advantage
A full 92% of respondents (up from 83% last year) believe at least one of the nine technologies could be a source of competitive advantage or disruption in their industry in the next 10 years.
The top technologies respondents say can be a source of either disruption or competitive advantage are:
- Robotics and automation (61%, up from 39% in 2015)
- Predictive analytics (57%, up from 38% in 2015)
- IoT (55%, new category in 2017)
- Sensors and automatic identification (53%, up from 42% in 2015)
- Driverless vehicles and drones (54%, up from 30% in 2015)
Cloud computing and storage, along with sensors and automatic identification, are leading in terms of adoption rates (in use today), with 50% and 49%, respectively. Over the next two years, the adoption of these technologies is expected to grow to 73% and 70%, respectively.
The technology predicted to be most adopted within the next two years is inventory and network optimization, forecasted at a 75% adoption rate. Over the same time frame, Robotics and Automation adoption is expected to reach a 63% adoption rate, followed by IoT at 54% and predictive analytics at 52%.
Supply chain talent gap
To implement any of these technologies, firms need access to a skilled supply chain workforce. This has been a theme in all four annual reports, and the talent gap is growing as the adoption of these technologies increases.
According to the survey, hiring and retaining a skilled workforce continues to be the biggest obstacle facing supply chain professionals with 63% of respondents reporting the issue (up from 58% in 2016). Additionally, 50% say training their workforce to use new technologies is a top priority. Other significant challenges include customer demand for faster response times (55%) and customer demand for lower delivery cost (53%).
Smart city logistics seen as an emerging trend
This year's report also introduces the topic of “Smart City Logistics” and examines how innovations and technologies are being leveraged to help cities address the growing challenges of congestion, noise and pollution associated with last mile deliveries within their increasing populations.
While 50% of survey respondents are aware of Smart City Logistics, only 6% say they have begun to collaborate with other companies and cities to utilize and develop supply chain innovations to create new opportunities for last mile delivery, urban distribution centers and logistics hubs.
The report also provides recommendations for leaders in developing strategies and thriving in this ever-changing industry.
“As digital capability fuels customer expectations to unprecedented heights, the next generation supply chain must be proactive and predictive, with all of its links interconnected and synchronized to the same drum beat of consumer demand,” says Scott Sopher, principal at Deloitte Consulting.
The report reflects the views of 1,100 manufacturing and supply chain industry leaders. Survey participants represented a wide range of industries, with the majority (53%) holding executive positions such as chief executive officer, vice president, general manager or department head. Participating companies ranged in size from small to large, with 47% reporting annual sales in excess of $100 million, and 10% reporting $10 billion or more.