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Study: The future of the B-to-B customer experience

As the pace of innovation continues to accelerate, companies will put more emphasis on the experiences they deliver to customers to create a competitive advantage.
July 27, 2017
"Customers 2020,” a study produced by Walker, Indianapolis, Ind., reveals the customer experience industry of the future.
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Imperial Frozen Foods acquires Greystone Foods, expands IQF product offerings

Greystone manufactures 30 varieties of grade-A frozen vegetables to 2,000 supermarkets nationwide.
July 27, 2017
Chicago-based Kenex Holdings announced that portfolio company Imperial Frozen Foods purchased 100% of the assets of Greystone Foods LLC, a Birmingham, Ala.-based manufacturer of Today’s Harvest branded and private label individually quick-frozen (IQF) vegetables.
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Polypack plant expansion

Polypack completes plant expansion

The expansion added 24,000 square feet to the production floor.
July 26, 2017
Polypack completed a plant expansion that more than doubled the size of its Pinellas Park, Fla., headquarters manufacturing facility.
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Mamies Pies

Vinamilk, Tetra Pak build advanced liquid dairy plant

Known as the Vietnam Milk Factory, this $110 million facility produces an annual capacity of 400 million liters of milk in the first phase.
July 26, 2017
Tetra Pak, Vernon Hills, Ill., partnered with Vinamilk, a Vietnam-based dairy processor, to build what is dubbed as the world’s most advanced liquid dairy plant in automation and integration in Vietnam.
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Poll on product date labels shows consumer confusion

The poll findings illustrate that the current range of variations of date labels such as “best by,” “use by,” “sell by,” and “use or freeze by” is problematic for consumers to decipher what each of these different labels mean.
July 25, 2017
A new poll shows that nearly 60% of Americans have had a discussion within their household about the meaning of date labels on their food.
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Study: Gen Xers represent almost a quarter of all restaurant visits

Restaurant operators are looking to increase their traffic share wherever they can, and a focus on Generation X, who represent 20% of the U.S. population, could be among the answers.
July 24, 2017
Generation X, ages 36-52, now represents 23% of all restaurant visits, not a significant difference from Boomers and Millennials, who represent 26% and 25% of visits respectively, according to “What Matters Most To Key Generational Groups.”
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Report: Robotics industry will reach $237B worldwide by 2022

Emerging robot types such as consumer robots, enterprise robots and unmanned aerial vehicles enable growth in the robotics industry.
July 24, 2017
Robots have either been part of popular culture and science fiction or have been the workhorses of industrial shop floors—that is until now.
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