The study reveals that despite increased understanding and measurement of supply chain’s impact on CX, little progress has been made toward implementing tools or processes to improve outcomes in the last two years.
March 14, 2019
Convey, Austin, Texas, and eft Supply Chain and Logistics Business Intelligence, London, announced the results of a joint study examining the importance of customer experience (CX) in last-mile delivery.
Only 39% of retailers identified improved analytics as a top priority.
February 14, 2019
Most retailers (67%) are not leveraging advanced analytics to improve their planning decisions and optimize inventory, according to the 2018 Integrated Planning and Inventory Management Survey released by BRP Consulting, Boston, Mass.
The disclosure includes the list of direct (Tier 1) suppliers, upstream locations and country of origins as well as total volume sourced for each commodity.
February 1, 2019
Nestlé USA, Arlington, Va., announced plans to disclose the list of suppliers alongside a variety of data of its 15 priority commodities, making it what is said to be the first disclosure of its kind in the industry.
The $300 million investment will employ technologies designed to address a diverse customer base, including e-commerce and omni-channel challenges.
January 24, 2019
DHL Supply Chain, a Westerville, Ohio-based division of Deutsche Post DHL Group, announced plans to deploy emerging technologies in 350 of its 430 North American facilities and transportation control towers.
Once the QR code is scanned, OpenSC automatically provides details regarding where the product came from, when and how it was produced and how it journeyed along the supply chain.
January 17, 2019
World Wildlife Fund (WWF), Switzerland, and BCG Digital Ventures (BCGDV), the Manhattan Beach, Calif.-based corporate venture, investment and incubation arm of Boston Consulting Group, Boston, Mass., launched OpenSC, a revolutionary new platform that leverages blockchain and other leading technologies to track the provenance of food from source to table.
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