Rondo-Pak Attains Certified Vendor Status with Genentech as a Result of its 'Zero-Defect' Initiative
Rondo-Pak, a leading provider of quality folding cartons and printed components for the pharmaceutical, medical device and consumer industries, has attained certified vendor status with Genentech, a member of the Roche Group. This designation comes as a result of Rondo-Pak providing dozens of consecutive batches of material, totaling eight-million cartons, without a single complaint or failure. As a preferred supplier, the status signifies Rondo-Pak’s consistent ability to provide supreme customer service, while minimizing cost and maximizing efficiency for its customers.
In Fall 2019, Rondo-Pak and Genentech’s Hillsboro Technical Operations (HTO) Facility launched an ambitious “Zero-Defect” initiative based on a shared vision for seamless delivery of secondary packaging material to the Genentech HTO manufacturing facility, home to a state-of-the-art fill/finish facility and warehousing and distribution center. From Rondo-Pak’s perspective the project represented an ideal opportunity to merge the goals associated with an active Continuous Improvement culture with Voice of the Customer (VOC) guidance and alignment with Genentech HTO.