Paragon Software Systems, Dallas, Texas, Inc.,introduced FleXipod, a mobile proof-of-delivery and fulfillment system that provides real-time information on the status of deliveries, captures essential delivery recipient information such as a signature for proof of delivery and provides user tracking via GPS. This cloud-based solution improves customer service, speeds up invoicing, minimizes disputes, reduces paperwork and can be configured to force driver compliance to regulations and transportation plans.
FleXipod can be implemented using PDA, tablet and smartphone devices, and enables users to create, manage, deploy and utilize fully configurable data capture forms.
Job lists are uploaded to a web-based central management console, giving a real-time view of jobs and smooth integration with centralized transportation planning systems. Drivers receive up-to-the-minute information of jobs to perform, including amendments made while out on the road. Photographic evidence aids in customer service requests, such as failed deliveries or damaged products.
FleXipod incorporates GPS tracking of each device’s exact location, so transportation managers can check driver adherence to expected routes and timescales. FleXipod also integrates with Paragon’s HDX, a home delivery management and route optimization solution that analyzes existing deliveries scheduled, resource availability and route planning parameters, then calculates the best delivery time to offer customers, within seconds.
Paragon Software Systems, Inc.