e4score, New Haven, Conn., launched two innovative applications for shippers, designed to automate key delivery tasks and reduce driver wait time and detention accessorials.
For example, EZCheck-In is a tablet-based process that enables the gate attendant mobility to confirm the shipment and complete the trailer inspection in just minutes. Integration with the warehouse management system then systematically executes the manual check-in tasks that can take up to 20 minutes without the application. The app also provides precise event time-stamps and approves detention charges.
The ExpressRA application automates the refusal and return authorization process. The carriers’ dispatcher can now submit an electronic refusal request at any time, complete with reason codes, notes and electronic images. The rules-based decision engine instantly determines the best course of action according to the shipper’s return policy and issues a disposition notification to the carrier and the shipper.