Norfolk Southern to consolidate operating divisions to enhance service, gain efficiencies
The headquarters will be divided among operating divisions headquartered in Birmingham, Ala., Decatur, Ill., and Fort Wayne, Ind.
As part of ongoing efforts to enhance customer service and improve operating efficiencies, Norfolk Southern (NS), Norfolk, Va., announced plans to consolidate its Central division headquarters operations in Knoxville, Tenn., into three surrounding divisions.
The consolidation, effective on or about Nov. 1, will reduce the number of operating divisions on NS’ system to nine from 10. Dispatching responsibilities now handled from the Central division, which includes track primarily in Tennessee and Kentucky, will be divided among operating divisions headquartered in Birmingham, Ala., Decatur, Ill., and Fort Wayne, Ind.