Study: Half of organizations set for major procurement, supply chain AI investment within 2 years
Respondents detailed their biggest challenges to improving overall quality as being the inability to access data.
Nearly 55% of organizations are set to make a major investment in artificial intelligence (AI) over the next two years, according to a worldwide study presented by Ivalua, Redwood City, Calif., and a further 25% plan to make a minor investment in AI to determine its potential ROI over the next two years.
The research, conducted by Forrester Consulting, Cambridge, Mass., and commissioned by Ivalua, revealed that finance, supply chain and procurement business leaders believe that one of the biggest challenges to adopting AI is the poor quality of enterprise data. Almost two-thirds of respondents (59%) said that poor data quality will make it impossible for AI to make accurate and informed decisions, undermining their ability to get value from any AI investment.