Study: Expanding fulfillment options, online assortment will drive growth of online edible grocery sales
While e-commerce continues to be the fastest-growing channel, the online shift of edible grocery (comprising food and beverage) has been relatively slow when compared to other categories.
Store-based sales will continue to account for the majority of worldwide edible grocery sales over the next 5 years, but online sales are poised to grow much faster, as leading retailers continue to prioritize e-commerce by expanding their online assortment and fulfillment options, according to analysts at Edge by Ascential, London.
The “Food & Beverage Sector Report” reveals that the $2.8 trillion global edible grocery sector is projected to experience an online CAGR of 13% through 2024 – increasing total online sales to $162 billion by the end of the forecast period.
"We're going to see a major shift to online and omnichannel over the next few years with edible grocery," says Violetta Volovich, associate analyst and report author. "The barriers to adoption and growth in this sector are coming down, and retailers are investing heavily in technology, supply chain and partnerships that will make for an easy, seamless customer experience."
While e-commerce continues to be the fastest-growing channel, the online shift of edible grocery (comprising food and beverage) has been relatively slow when compared to other categories. Approximately 3% of modern edible grocery sales currently are online, whereas the cross-category average within the global chain retail universe is about 20%, with some e-commerce-driven categories approaching 50% in total online sales.
But, grocers are investing in rapid digital transformation, as more than 82% of global online grocery sales are projected to come from omnichannel retail formats by 2024. About 15% will come via pure play and 3% via third-party marketplaces.
New online-to-offline strategies that facilitate the flow of products and services include leveraging store networks for click-and-collect capabilities and introducing more in-store automation to provide consumers with a more frictionless shopping experience.
To curb investment in complex supply chains that come with delivery services and to continuously attract shoppers to physical stores, many retailers are investing in fast, store-based fulfillment or teaming up with third parties for improved last-mile logistics. Fulfillment intermediaries are becoming influencers for product discovery and brand selection, and are enabling e-commerce operations for low-cost formats such as discounters, which would otherwise not sell groceries online.
The findings are drawn from Edge by Ascential's Retail Market Monitor, which analyses how individual sectors are currently performing and how they are forecast to grow by 2024.