DHL Supply Chain details top trends impacting supply chain management in 2020
2020 marks a new decade in supply chain management in which operations benefit from increased digitalization, customers benefit from higher levels of service and supply chain organizations benefit from greater diversity in the workforce.
DHL Supply Chain, Westerville, Ohio, shared the three supply chain trends set to have the greatest impact on operations in North America in the coming year.
“We know the supply chain is continuing to become more complex,” says Scott Sureddin, chief executive officer. “As we enter a new decade, we are seeing a maturation and expansion of many technologies and applications we could not have imagined even three years ago. In many ways, these technologies, combined with a new generation of talent in the workforce and less separation between brands and consumers, are contributing to the evolution of the supply chain. We will be able to be more productive and more efficient, while providing an even higher level of value to our customers. 2020 marks a new decade in supply chain management in which operations benefit from increased digitalization, customers benefit from higher levels of service and supply chain organizations benefit from greater diversity in the workforce.”