Hard work and dedication has become a family tradition for employees of Sunfarm Food Service, St. Louis, Mo. So, when it came time to look for a new enterprise resource planning (ERP) software solution, the folks at Sunfarm knew they wanted a system that could optimize the solid business they had built over the last 90 years.
“I first met Marc Hatfield of Produce Pro Software at a tradeshow. Even though one of our competitors was already using Produce Pro, it’s the system we had our eye on,” says John Pollaci, president of Sunfarm Food Service. “There were several things I was impressed with throughout the sales process as well as implementation. I can’t speak enough of how fantastic it was for Produce Pro to ask the right questions and learn our business. They even came out to our facility to see our operation first hand before we made our decision.”
“Our goal is to get to know a company from the ground up and really understand their business when presenting a tailored solution to best fit their needs,” adds Hatfield, national sales manager at Produce Pro Software, Woodridge, Ill.
Once Sunfarm decided to move forward with Produce Pro, next up was the software implementation, which is an integral part when transitioning from one system to another.
“Produce Pro dedicated an entire team to ensure our implementation ran smoothly. I could not be more impressed with the level of professionalism of their staff, and believe it or not, they made it fun. The whole process before going live with the new system was great and made for a very smooth transition,” adds Pollaci.
Sunfarm came to Produce Pro with several challenges that needed to be addressed to ultimately save dollars and optimize operations, including:
- Better inventory visibility
- Increased system speed and flexibility
- Robust reporting and exporting
“Thus far, Produce Pro has exceeded our expectations, and we look forward to keeping that momentum going,” says Pollaci. “Next up, we are implementing Produce Pro’s Driver Solution, which will help us realize a huge reduction in paper usage and additional costs.”