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Looking ahead to 2017, the retail grocery industry will keep a continued focus on the consumer and how they interact with technology to enhance sales, speed efficiencies and innovate for long-term success.
To deliver a truly seamless customer experience across all channels, food manufacturers and retailers must think more about their roles as consumers and the overall shopping experience as multi-channel capabilities evolve.
Identifying product quickly and accurately is paramount when public health is at stake, but it’s important to know that not all recalls happen for the same reason.
Mock recalls are routine exercises conducted by manufacturers, processors, distributors and other various trading partners in the supply chain to assess their recall procedures and responsiveness.
With pending Food Safety and Modernization Act (FSMA) traceability regulations on the horizon, it is more important than ever to have a mock recall process in place.