Refrigerated Frozen Foods logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Refrigerated Frozen Foods logo
  • NEWS
  • PRODUCTS
  • COLD STORAGE
    • Cold Storage Trends
    • Farm to Frozen
    • Supply Chain & Logistics
  • PACKAGING
  • TOPICS
    • Food Safety
    • Product Development & Manufacturing
    • Sustainable Solutions for Cold Foods
  • MEDIA HUB
    • Play Our Word Game
    • Podcasts
    • Videos
    • Polls
    • Webinars
  • DIRECTORIES
    • Cold Storage Construction Guide
    • Warehouse Guide
    • Food Master
  • MORE
    • Cold Chain Perspectives
    • Case Studies
    • C-Suite Q&A
    • Top 150 Processors
    • Awards >
      • Best New Retail Products
      • Cold Storage Facility of the Year
      • Processor of the Year
    • Directory of Associations
    • R&FF Store
    • Calendar of Events
    • FA&M Conference & Expo
  • EMAG
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP!
Cold Foods Industry News

Study analyzes biggest drivers of grocery e-commerce

After years of skepticism in an industry that’s been long underpenetrated by e-commerce, grocery retailers made strides in the rollout of curbside pickup and same-day grocery delivery.

default online grocery app
July 15, 2019

2018 was the year that retailers mobilized and made their first significant investments in grocery e-commerce. After years of skepticism in an industry that’s been long underpenetrated by e-commerce, grocery retailers made strides in the rollout of curbside pickup and same-day grocery delivery.

And, in 2019, the momentum toward online grocery has shown no sign of slowing down.

But, are grocery retailers on the right path to meeting consumer expectations and long-term profitability?

CommonSense Robotics, Israel, released a study that analyzes some of the biggest drivers of e-commerce growth and explores factors that will pose particular challenges for grocery retailers in the future.

The rollout of curbside pickup

The rollout of curbside pickup locations by major retailers grew by 230%. Click and collect. Curbside pickup. The artist formerly known as BOPIS (buy online, pick up in store). Whatever it’s called, curbside pickup saw massive rollout in 2018. By the end of the year, curbside pickup was available in 45% of Walmart stores, 58% of Kroger stores, 56% of Target stores (up from 0.6% at the beginning of the year), 30% of Ahold Delhaize stores and 21.7% of Albertsons stores.

The offering of same-day delivery

The offering of same-day delivery by major retailers increased by 500% in the past year.

In just a little over a year ago, same-day grocery delivery was only available to select urban markets such as New York City and San Francisco. 2018 marked the beginning of the rollout of same-day delivery across the United States.

Notably, through Instacart’s partnership with 300-plus grocery retailers in the United States alone, same-day grocery delivery is now available to 80% of U.S. households.

Pentallect, Chicago, estimates that third-party grocery delivery is currently a $4.5 billion industry, and is poised to grow to $9 billion by 2022.

Meanwhile, major retailers invested over $28 billion in grocery e-commerce in addition to the rollout of curbside pickup and delivery options, and retailers have made significant investments in the e-commerce space in the last 18 months. In 2018, Walmart, Bentonville, Ark., spent a total of $11.7 billion in technology investments, much of it specifically focused on optimizations for online grocery.

 In the same year, Kroger, Cincinnati, announced a deal with Ocado, UK, to build 20 335,000-square-foot automated warehouses for online orders.

But, the grocery giants weren’t the only ones innovating.

In March 2018, Ahold Delhaize, The Netherlands, launched Peapod Digital Labs, a new entity dedicated to driving digital and e-commerce innovation. And, in February 2018, H-E-B, San Antonio, Texas, acquired Favor, an on-demand delivery company.

Of course, the specter looming behind this frenzy of innovation was Amazon, Seattle, Wash., whose acquisition of Whole Foods Market, Austin, Texas, in 2017 changed the competitive landscape of online grocery forever.

These investments make it clear that the digital age has arrived for brick-and-mortar grocery, and that retailers are demonstrating commitment to improving their e-commerce supply chain logistics and overall customer proposition.

Grocery e-commerce sales continue to soar

The average estimate for the growth of grocery e-commerce sales in 2018 was 35% year-over-year.

Until now, the supply of online grocery offerings has been quite limited, therefore e-commerce penetration has been low compared to other developed markets. But, driven by the sizeable investments retailers made in the e-commerce space, 2018 marked a year of surging demand and growth.

After surveying some of the most prominent names in the industry, the average industry estimate for online grocery growth from 2017-2018 was nearly 35%. That brings 2018 online grocery sales to an estimated $24 billion, which represents 3% of the $800 billion total grocery market in 2018.

KEYWORDS: e-commerce e-commerce trends grocery retail trends online grocers robotics

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Best New Retail Products of 2026 badge with grocery store refrigerators in the background.

    Top of the Freezer: R&FF’s Best New Retail Products

    From BFY proteins to globally inspired treats, these...
    New Retail Products
    By: Kelley Rodriguez
  • Pasco Exterior

    Reser’s Fine Foods: From Farmhouse Kitchen to ‘Good Times’ Everywhere

    A home-based potato salad company started 75 years ago...
    Product Development & Manufacturing
    By: Kelley Rodriguez
  • FromtheColdCorner-Anchor_1170x658.jpg

    EPR, Plastic Packaging for Cold Foods & More

    As consumer and regulatory pressure put plastic in the...
    Sustainable Solutions for Cold Foods
    By: Kelley Rodriguez
Manage My Account
  • eMagazine
  • What’s Hot in Cold Newsletter
  • Manage My Preferences
  • Online Registration
  • Customer Service

More Videos

Popular Stories

From the Cold Corner with Americold's Rob Chambers feature image

How Cold Chain Strategy Is Replacing Capacity

1170x658 of Cold Storage Podcast with Jennifer Jewers Bowlin and Craig Handy

ASRS, AI & Adaptability: What's Shaping the Future of Cold Storage

Close-up image of various frozen berries.

AFFI Pushes Supply Chain Transparency to Tackle Frozen Berry Risk

2026 Processor of the Year

 

Does your facility lead the industry? Nominate your cold storage facility today!

Events

June 17, 2025

Refrigerated & Frozen Foods’ State of the Cold Chain

On Demand Kelley Rodriguez, Editor in Chief of Refrigerated & Frozen Foods, will be joined in this 60-minute webinar by industry experts to help unpack the latest research.

January 1, 2030

Webinar Sponsorship Information

For webinar sponsorship information, visit www.bnpevents.com/webinars or email webinars@bnpmedia.com.

View All Submit An Event

Products

Water Activity in Foods: Fundamentals and Applications, 2nd Edition

Water Activity in Foods: Fundamentals and Applications, 2nd Edition

See More Products
New Retail Products

Explore the newest flavors, textures, and innovations in the frozen food aisle!


SEE WHAT'S NEW!
Play Refrigerated & Frozen Foods’ Cool Word of the Week! There's a new word every Wednesday.

Related Articles

  • Takeoff Technologies Version 2.0

    Albertsons Cos., Takeoff Technologies develop strategic partnership focused on future of grocery e-commerce

    See More
  • Indra Contreras is supply chain solutions manager for Americold, Atlanta.

    Impact of grocery e-commerce in today’s supply chain

    See More
  • The 2016 grocery e-commerce forecast— GenX users with families are the key target, with Millennials in second

    See More

Related Products

See More Products
  • Handbook of Meat, Poultry and Seafood Quality, second edition

  • Handbook of Frozen Foods

  • Handbook of Frozen Food Processing and Packaging, Second Edition

See More Products

Related Directories

  • 32 Cold, LLC - Commerce, CA

  • RC&E Inc.

×

Elevate your expertise in refrigerated and frozen foods with unparalleled insights and connections.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Service
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBLITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing