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Food Safety

Totally Cool, Inc., Recalls All Ice Cream Products Over Listeria Concerns

Friendly’s, Jeni’s, Hershey’s, Chipwitch and Yelloh! among the brands impacted.

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FDA

FDA has added BMS Foods to a new import alert for chemical contamination to stop products from the firm from entering the U.S., until the firm has resolved the conditions that led to the violation. 

June 26, 2024

Totally Cool, Inc. of Owings Mills, Maryland is recalling multiple brands of ice cream products, because they have the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

Products made under 13 brands, including Friendly’s, Jeni’s, Hershey’s, Chipwitch and Yelloh! were distributed nationwide, and available in retail locations and direct delivery.

Product can be identified by comparing the date and plant information on the product. Example photographs of the impacted products are available here.

No illnesses have been reported to date.

Totally Cool, Inc. has ceased the production and distribution of the affected products due to FDA sampling which discovered the presence of Listeria monocytogenes. The company continues its investigation and is taking preventive actions. No other products produced by Totally Cool, Inc. are impacted by this recall.

Consumers who have recalled product in their possession are urged to return it to the place of purchase for a full refund. Consumers with questions may contact Totally Cool, Inc. at 410-363- 7801 and regulatory@totallycoolicecream.com, between 8 a.m. and 4 p.m. eastern, Monday to Friday.

KEYWORDS: co-packer contract manufacturing contract packaging Cumberland Farms FDA Friendly's frozen novelties Hershey's ice cream ice cream sandwiches Jeni's Splendid Ice Creams Listeria Listeria monocytogenes recall

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