Forrester Research, Inc., Cambridge, Mass., forecasts that cognitive technologies such as robots, artificial intelligence (AI), machine learning and automation will replace 7% of U.S. jobs by 2025.
A new report details the emerging best practices for augmenting “cubicle work,” which represents 89 million U.S. jobs, with cognitive solutions and how companies can adapt for the changing workforce.
Key data points from the report include:
- 16% of U.S. jobs will be replaced, while the equivalent of 9% jobs will be created — a net loss of 7% of U.S. jobs by 2025.
- Office and administrative support staff will be the most rapidly disrupted.
- The cognitive era will create new jobs, such as robot monitoring professionals, data scientists, automation specialists and content curators. Forrester forecasts 8.9 million new jobs in the U.S. by 2025.
- 93% of automation technologists feel unprepared or only partially prepared to tackle the challenges associated with smart machine technologies.
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