Planning routes with pen and paper is time-consuming and often inaccurate. If you have dozens of customers and multiple drivers, it can take hours. And, after all that time spent, how do you even know you’re going to end up with a truly optimized route?
There are many factors involved with route planning, such as traffic, construction, weather and customer availability. It’s easy to make a mistake and mess up a route. Such a mistake could seriously delay drivers.